FAQ

Accommodation Reservations, Use, etc.

What time is check-in and check-out?

Check-in time is 15:00 and check-out time is 11:00.

Can I check in before check-in time?

If you are interested, please contact us in advance by phone or other means.
An additional fee of 1,000 yen (tax included) per person per hour will apply.
(Please note that we may have to decline your request if we are fully booked.)

Can I extend my stay past check-out time?

The standard check-out time is 11:00 a.m., but we can accommodate check-outs as late as 2:00 p.m. (Check-out times may vary depending on your room plan.)
An additional fee of 1,000 yen (tax included) per person per hour will apply for late check-outs.
If you wish to extend your stay, please contact the front desk in advance. (Please note that we may be unable to accommodate your request if the hotel is fully booked.)

Can I leave my luggage before check-in or after check-out?

Luggage is available at the front desk. Please feel free to ask for assistance.

I would like to send a package in advance...

Any luggage sent directly to the hotel will be held for you and delivered upon your arrival.
To ensure smooth delivery, please clearly indicate your name (as it appears on the reservation) and check-in date on the shipping label when sending luggage to the hotel.
Please note, however, that we cannot accept responsibility for the safekeeping of valuables or fragile items.
Please send your luggage to the address below.
3-12-20 Ote, Fukui City, Fukui Prefecture 910-0005
Hotel Fujita Fukui
TEL 0776-27-8811
We can also ship your luggage from the hotel. Please inquire at the front desk. Feel free to ask us.

How do I pay for my stay?

Room charges must be paid at the front desk when you check in.
If payment is to be made by someone other than the guest, payment must be made prior to check-in. Please be sure to contact the hotel in advance.
In addition to cash, we accept cards and QR payments from the following credit card companies.
JCB, VISA, Master, AMEX, UC, DC, NICOS, Diners, UFJ, Saison
PAYPAY, Rakuten PAY, d-pay, Melpay, auPAY, Jcoin, Alipay

What are the front desk hours?

We accept orders 24 hours a day.

Are cribs available?

We will prepare it for you. (2,000 yen extra)

We also have baby cots available for children up to about 6 months of age. (Free of charge)

Since quantities are limited for all items, please contact us in advance at Contact us.

Can my child sleep with me?

There is no child charge.
Children (elementary school age and under) may stay in the same room with a roommate at no extra charge.
However, amenities such as toothbrushes and towels will be provided only for the number of guests in the room.
In addition, meals for children are not included in the meal plan.

Is room service available?

Room service is not available.

Cancellation Policy

How much is the cancellation fee for lodging and when is it charged?

Please notify us of any cancellations at least two days prior to your check-in date. After that, a cancellation fee will apply.
Cancellation fees are as follows: 100% of the total room rate for no-shows (without prior notice); 80% of the total room rate for cancellations on the day of check-in; and 20% of the total room rate for cancellations made the day before check-in. *For group reservations of 15 or more people, the cancellation fee is 10% if canceled 9 days or more prior to check-in.

Guest RoomsAbout

Are extra beds available?

Unfortunately, we do not have any beds available. If you need a bed, please reserve an additional room.

Can I use the Internet in my room?

Free high-speed LAN and wireless LAN are available in all rooms.

Are LAN cables available for rent?

It is available for checkout at the front desk.

Facilities & ServicesAbout

Are there public baths, meeting rooms, and fitness facilities?

Banquet and meeting rooms are located on the 3rd and 4th floors of the hotel.
There are no public baths or fitness facilities.

Is there a laundromat?

We have installed a washer-dryer combo on the 6th floor.

[Rates]                                 Wash Only: 40 minutes, 500 yen                             Dry Only: 30 minutes, 100 yen                              Wash and Dry (1.5 kg)100 minutes: 600 yen                                 Wash and Dry (3 kg): 130 minutes, 700 yen

About Breakfast

Is breakfast available?

A buffet is available at Camellia ( Restaurant) on the 5th floor of the hotel.
■ Hotel Guests: 1,800 yen (tax included)  ■ General Guests: 2,500 yen (tax included)
■ Elementary School Students: 1,000 yen (tax included)                             ■ Children Under Elementary School Age: Free

RestaurantCamellia: Please take a look here.

We also offer a wide variety of accommodation packages that include breakfast.